Accessible Customer Service Policy


The purpose of this Policy is to establish guidelines on providing goods and services to persons with disabilities.

Au Château is committed to providing consistent customer service to persons with disabilities by putting into practice these four key principles:

• Dignity
• Independence
• Integration
• Equal Opportunity

This Policy has been prepared pursuant to requirements and information provided in the Ontario Regulation 429/07 made under the Accessibility for Ontarians with Disabilities Act, 2005.